Commercial Visitor Services in parks are subject to National Park Service Management Policies. Policies are an indispensable tool to help NPS employees manage parks responsibly and make rational, well-informed decisions. Concerned citizens may also refer to these policies to better understand how the Service will meet its park management responsibilities under the 1916 NPS Organic Act. Chapter 10 of the Management Policies provides management guidance specific to Commercial Visitor Services. The preamble to the Commercial Visitor Services Management Policy stated below is directly aligned with the National Park Service Mission and the intent of Public Law 105-391:

"The National Park Service will provide, through the use of concession contracts, commercial visitor services within the parks that are necessary and appropriate for visitor use and enjoyment. Concession operations will be consistent with the protection of park resources and values and demonstrate sound environmental management and stewardship."

• Commercial Services Planning Policy 5.4.05

• National Park Service Management Policies